Think you’re alone? Think again. Millions of women are asking the same questions you are, and we’re here to give you the answers you need.

MOST FREQUENTLY ASKED

  • ODOUR
  • DRYNESS
  • ITCH

Odour

Can I use Vagisil® Ultrafresh Wash as a body wash?

Yes, external use only. Avoid contact with eyes.

How often can I use Vagisil® Ultrafresh Wash?

As often as needed but always follow product directions.

Why does the pH level of an intimate wash formula matter?

Healthy skin in the vulvo-vaginal area (the area just outside of the vagina) has an acidic pH in the range of 4 to 6. True soaps have an alkaline pH in the range of 8 to 10, which can be harsh on vaginal skin. Washes at the appropriate pH level will be the most gentle on the delicate skin of your vaginal area.

What is the difference between Vagisil® Washes and a typical body wash?

Vagisil® washes are specially formulated for the vaginal area, pH-balanced and gentle on vaginal skin.

Do Vagisil® Washes have a fragrance?

Yes, Vagisil® Washes contain fragrances. All formulas are tested to make sure they are safe on sensitive vaginal skin.

Are Vagisil® Washes tested to make sure they’re safe for use?

All washes are gynecologist and clinically tested.

What is LactoPrebioticTM?

A prebiotic is a food or a nutrient source for bacteria. As an ingredient in Vagisil® pH Balance Wash (remove text in brackets), the prebiotic lactitol can provide nourishment for the vulvar lactobacillus, a strain of friendly bacteria that naturally occurs in the vagina.

What is the difference between pH Balance Wash and Ultrafresh Wash?

The difference between Ultrafresh Wash and pH Balance Wash is that Ultrafresh Wash has Odour Block® Technology and 24-hour odour protection, while pH Balance Wash has LactoPrebioticTM and helps maintain a healthy vaginal pH.

Does Vagisil® Powder contain talc?

No, Vagisil® is 100% talc-free!

Is Vagisil® Powder medicated?

No, Vagisil® Powder is not medicated.

Can Vagisil® Powder be used for chafing?

Yes, Vagisil® Powder can be used to prevent and relieve chafing.

Can Vagisil® Powder absorb sweat in the vaginal area?

Vagisil® Powder can help absorb sweat in the vaginal area.

Does Vagisil® Powder contain any aluminum?

No, the product is not formulated with aluminum.

Is Vagisil® Powder hypoallergenic?

No.

Does cornstarch contribute to yeast growth?

No, cornstarch has not been shown to promote yeast growth.

Is Vagisil® Powder safe to use while pregnant?

We suggest consulting your doctor before using Vagisil® Powder.

Dryness

What makes Vagisil® ProHydrate® Hydrating Gel unique?

Vagisil® ProHydrate® Hydrating Gel is the only intimate moisturizer with ProHydrate® Complex, a special blend of moisturizers including Hyaluronic Acid, which feels like your own natural moisture.

How does Vagisil® ProHydrate® Hydrating Gel work?

Vagisil® ProHydrate® Hydrating Gel’s unique bio-adherent formula coats the vaginal wall and slowly releases moisture over time. This helps to relieve painful sex caused by vaginal dryness, so you can feel comfortable and ready whenever the moment is right. Our formula contains Hyaluronic Acid, a naturally occurring substance found in the skin that is known to attract and retain moisture.

How often can I use Vagisil® ProHydrate® Internal Hydrating Gel?

We recommended using it no more than once every three days.

How often can I use Vagisil® ProHydrate® External Hydrating Gel?

Use it as and when you need to, whenever you're experiencing pain or discomfort during sex due to dryness

Are the Vagisil® ProHydrate® Hydrating Gels medicated?

No, neither ProHydrate® Internal nor ProHydrate® External Gel are medicated.

Is Vagisil® ProHydrate® Hydrating Gel compatible with condoms?

Yes. Both Vagisil® ProHydrate® Internal Hydrating Gel and Vagisil® ProHydrate® External Hydrating Gel are compatible with natural rubber latex and polyisoprene condoms.

Can Vagisil® ProHydrate® Hydrating Gel be used when trying to conceive?

Although the product is not a spermicide it is not recommended for use when trying to conceive.

Can I use the Vagisil ProHydrate Gels during pregnancy?

Yes, both Vagisil® ProHydrate® Internal Hydrating Gel and Vagisil® ProHydrate® External Hydrating Gel are water-based lubricants that are safe to use during pregnancy.'

Does Vagisil® ProHydrate® Hydrating Gel have a fragrance?

Both Vagisil ProHydrate Internal Hydrating Gel and Vagisil ProHydrate External Hydrating Gel contain an ingredient called Phenethyl Alcohol, which gives it a subtle rose scent. There is no added fragrance.

Can I use Vagisil® ProHydrate® Hydrating Gel if I am on my period?

Yes, ProHydrate® is hormone free and safe to use during your menstruation.

Can I use Vagisil® ProHydrate® Hydrating Gel if I am perimenopausal/postmenopausal?

Yes, ProHydrate® is hormone free and can be used if you are diagnosed as being perimenopausal or postmenopausal.

Is Vagisil® ProHydrate® Hydrating Gel hypoallergenic?

Yes, Vagisil® ProHydrate® Hydrating Gel is hypoallergenic.

Is Vagisil® ProHydrate® Hydrating Gel suitable for sensitive skin?

Yes, Vagisil® ProHydrate® Hydrating Gel can be used if you have sensitive skin.

Is there any silicone in Vagisil® ProHydrate® Hydrating Gel?

No, Vagisil® ProHydrate® Hydrating Gel is not formulated with silicone.

Is Vagisil® ProHydrate® Hydrating Gel safe to use over a prolonged period of time?

Both Vagisil® ProHydrate® Hydrating Gels are safe to use over a prolonged period of time. The extremely mild, non-toxic ingredients used are common in other products. We recommend to always follow product instructions.

Why should Vagisil® ProHydrate® Internal Hydrating Gel only be used once every three days? Would it be harmful to use it more frequently?

Vagisil® ProHydrate® Hydrating Gel was specifically formulated to slowly release moisture over time. The formula is designed to contribute to natural moisture feel and should be used once every three days for best results. If the product is used more often, it is not a safety concern but you may experience discharge as the vagina will expel what is not needed.

Do either of the Vagisil® ProHydrate® Hydrating Gels contain glycerin?

Both Vagisil® ProHydrate® Internal Hydrating Gel and Vagisil® ProHydrate® External Hydrating Gel contain a small amount of glycerin. The glycerin work together with Hyaluronic Acid, and other water-loving (Hydrophilic) ingredients, to provide instant (External Gel) and time-released (Internal Gel) lubrication.

Itch

Is Vagisil® Medicated Crème for external use only or can it be applied inside the vagina?

Vagisil® Medicated Crème is for external use only.

How long should I use Vagisil® Medicated Crème before consulting a doctor?

If your condition persists for 7 days, we suggest consulting your doctor.

Does Vagisil Medicated Crème cure thrush?

No, Vagisil Medicated Crème is for symptomatic relief of itching only. Please seek treatment for thrush infection.

Can I use the Vagisil® Medicated Crème if I am on my period?

Yes, however, we suggest waiting until your period ends and use as directed.

How much Vagisil® Medicated Crème should I use?

For adults and children 12yrs+ only. Apply a fingertip amount for each use, approximately a 1-inch strip.

How many times a day can I use Vagisil® Medicated Crème?

You can use Vagisil® Medicated Crème 3-4 times a day. Use as directed.

After applying, does Vagisil® Medicated Crème need to be wiped off?

No, the product does not have to be wiped off.

Can I use Vagisil® Medicated Crème with Vagisil® Itch Relief Wipes?

Yes, both products can be used together.

Is Vagisil® Medicated Crème steroid free?

Yes, Vagisil® Medicated Crème is steroid free.

Are condoms safe and effective to use with Vagisil® Medicated Crème?

We do not recommend using Vagisil® Medicated Crème in conjunction with a condom.

Is it safe to use Vagisil® Medicated Crème while pregnant?

Do not use Vagisil® Medicated Crème if you are pregnant or breastfeeding without consulting your doctor first.